Business Management Lead

Company Name:
JPMorgan Chase
## Job Description
Chase Consumer and
community
Banking (CCB) serves 50 million customers with a broad range of consumer financial
services
, including personal banking, investment advice, small business lending, mortgages, credit cards, payments and auto financing. Our 160,000 employees serve our customers by following Chase''s Five Keys to A Great Customer Experience.
Consumer & Community Banking consists of Consumer Banking (serves 21 million households at approximately 5,600 branches in 23 states, 18,485 ATMs, online, via mobile and by phone), Business Banking (serves businesses with annual sales of $20 million or less in approximately 5,600 branches across 23 states, with branch-based bankers as well as bankers in centralized offices who serve our larger customers), Chase Wealth
management
(consists of two distinct but integrated businesses, Chase Private Client and Chase Investment Services with more than 3,000 advisors who oversee $155 billion in assets), Card Services (one of the nation's largest credit card issuers, with more than $124 billion in loans and nearly 64 million open credit card accounts), Chase Paymentech (a global leader in payment processing, partnering with merchants to enable them to accept the full range of secure payment methods, providing services in 130 currencies), Auto Finance & Student Loans (provides auto loans to consumers through automotive dealers and manufacturers, as well as directly to Chase consumers, along with school-certified private student loans are offered exclusively to Chase customers), and Mortgage Banking (services 7.4 million mortgage loans with combined balances of $1.1 trillion and offers purchase and refinance solutions to first-time and experienced home buyers).
The CCB Information Technology Risk Team is responsible for identifying, assessing, and managing technology risks across all environments. To accomplish this goal, the team advises technology teams and partners with Corporate groups to miminize the risk levels across the line of business.
As a Business
manager
, you will be expected to provide strategic planning and financial analysis to senior executives on a daily basis. The candidate will also be responsible for strategic business initiatives, communications, vendor management, improving daily operations, and discovering ways to improve overall business efficiency.
Key responsibilities include:
Analyze and create management reporting for staffing, efficiency, quality, and other analytics related to day-to-day operation of the group;
Develop and execute communications programs to support the internal and external communications and employee engagement needs of the group;
Improve current business processes and operations;
Provide direction to the organization for strategic initiatives
## Qualifications
10+ years of overall professional experience with 5+ years in related finance/business management field
Excellent communication and interpersonal skills with the ability to effectively and confidently communicate at executive levels and the personality to challenge requests and status quo
Demonstrated experience providing strategic planning, reporting, and analysis to senior management
Strong reporting background, particularly in consolidating, manipulating and presenting large volumes of data
Demonstrated ability to meet and enforce deadline
Ability to multi task and work well in a fast paced organization
Bachelor degree (MBA preferred) or equivalent experience
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
Job: Business Management
Primary Location: US-DE-Newark-Iron Hill - Cole House Buildin / 58786
Other Locations: US-NJ-Jersey City-NOC 5 - 575
washington
/ 02969, US-OH-Dublin-Parkwood Place / 59054
Organization: CONSUMER & COMMUNITY BANKING
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Employee Status: Regular
Req ID: 130098475

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