Investment Management Fee Billing Manager - VP

Company Name:
JPMorgan Chase
##
job
Description
JP Morgan Asset Management (JPMAM) is the Investment Management arm of JP Morgan Chase & Co. JPMAM, which was formed following the merger of JP Morgan Investment Management (JPMIM), offers a full range of products to clients through a combined distribution force.
JPMorgan manages
employee
benefit plans for corporations and unions. Investment Management
services
are also provided for by a broad spectrum of other institutional investors, including foundations, endowments, sovereign governments, defined contribution plans and insurance companies, as well as other institutional and individual investors through mutual funds, investment partnerships and other pooled investment
vehicles
. JP Morgan is an active participant in the global equity, fixed income, emerging and currency markets as well as in US
real estate
, oil and gas, and the futures and options markets. Investment management offers a fully managed investment advisory service to individual clients on a global basis through JP Morgan''s Private Client Group.
The IM Fee Billing group supports the Global Investment Management business for separately managed accounts and is responsible for fee processing for approximately 4000 client accounts. The group consists of 10+ people (Billing Specialists, Team Leaders and business analysts).
The Fee Billing
manager
will be responsible for managing a group of Billing, Finance and Control Specialists, ensuring timely and accurate completion of client invoices and revenue reporting.
Summary of main functions:
Management of each Billing Specialist''s workload and account list
Responsible for staff performance reviews as well as annual career development and skill coaching
Review and verification of new account setup in core systems
Maintaining accuracy and production MIS on a weekly, monthly and quarterly basis
Holding weekly production meetings to identify and escalate potential issues
Tracking issues and maintaining / resolving root causes for those issues
Identifying, entering and testing technology enhancement requests
Coordinating account migrations from other global IM locations
Manage the monthly accrual process for all fees billed to Institutional Clients
Timely & accurate response to queries from Finance, Accounting and other internal business partners
Completion of various ad hoc financial analyses as requested by Account Management and Financial Reporting
Learn Fee Billing processes and identify and drive automation and enhancements
Assist the teams with troubleshooting to identify root causes
Manage staffing, efficiencies, growth and new products
Weekly and monthly metrics and manage summary creation and presentation
Effectively delegate team responsibilities given current commitments, ad-hoc requests and internal and external inquiries
Create business solutions for control weaknesses and make assessments and risk analysis to prioritize workloads
Manage through issues that arise urgently and be able to identify and quickly escalate based on risk
Project management, implement and coordinate enhancements and execute test plans
## Qualifications
Essential Skills
Bachelors Degree (Financial related major) or equivalent work experience
Accounting background a plus
Management experience with excellent organizational and prioritization skills required
Client Focus - recognize and respond to needs of both external and internal clients
Strong verbal & written communication skills - internal clients are typically in remote locations (NY & London), so excellent telephone & e-mail skills are essential
Strong sense of initiative to improve the processes performed by the team
Ability to analyze root causes and provide solutions / suggestions to eliminate issues
Excel - intermediate aptitude is essential (formulas, filters, pivot tables); advanced knowledge a plus
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.
Job: Other
Primary Location: US-DE-Newark-MCC - Ops 3 / 00768
Organization: ASSET MANAGEMENT
Schedule: Full-time
Job Type: Standard
Shift: Day Job
Employee Status: Regular
Travel: No
Req ID: 140010552

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