Clinical Manager (BCBA)
Location:
Newark, DE 19713Date Posted:
12/2/2023Category:
Center BasedEducation:
Master's DegreeKaleidoscope ABA is looking to hire a Clinical Manager who will assume responsibility for the supervision of their Clinic center(s) and the BCBAs, RBTs, and BTsThe Clinical Manager is responsible for the oversight of the delivery of direct care services in order to accomplish clinical oversight, managing staff; planning and evaluating staff work processesThe Clinical Manager is also responsible for maximizing utilizations by directing the activities of the assigned office locations/teams, providing high quality customer service, ensuring Clinical oversight, achieving budgeted hours, recruiting, and delivering service through a trained and motivated staff.
This position customarily and regularly exercises independent judgment and discretion in the execution of job responsibilitiesBelow find more Job Details and Responsibilities.
What do we offer Full-Time Clinicians:
Attractive Benefits Plan!Guaranteed salary regardless of client cancelationsHYBRID Remote Work ScheduleFull-Time Mon-Friday schedule; NO weekends or late nightsUp to $6000 annual incentive bonus (paid monthly)Small caseloadLaptop providedMedical, Dental, Vision Insurance8 Paid Holidays
16 PTO Days Yr 2, 11 Yr 1CEU stipendVoluntary Benefits STD, LTD, etc401K, 401K match
Responsibilities:
1Supervise assigned staff by providing leadership to maximize department efficiency by administering company personnel policies and procedures:
o Direct personnel activities of staff (hire, train, appraise, motivate, discipline, address complaints and resolve problems, leaves, work schedules and assignments, recommend termination as necessary etc) while maintaining employee relations.
o Educate staff in company processes; initiate, coordinate and enforce policies and procedures to accomplish team/office objectives and obtain staff results by communicating expectations.
o Evaluate effectiveness of staff; recommend and implement necessary changes.
o Document disciplinary and performance related counseling/coaching.
o Perform personnel reviews/evaluations.
2Ensure Incident Management per state is followed and completed as necessary.
3Maintain a case load of scheduled 25 billable hours.
4Administer assessments including but not limited to VB MAPP, Essentials for Living, Functional Assessments, and Functional Analysis'.
5Quality Management duties including updates to quality management plan and ensuring compliance with state regulations and guidelines.
6Maintain good employee relations by anticipating, communicating, documenting, and resolving issues and people problems.
7Responsible for maximizing market penetration for meeting budget goals:
o Develop and maintain a Business Plan sufficient to meet budgeted office/team goals.
o Obtain additional business through telephone and personal sales calls to prospective and active clients.
8Assign and distribute open referrals to staff; monitor status of client referrals/assessmentso Monitor recruiting efforts, direct and implement changes as needed to ensure timely filling of client needs.
o Conduct the daily prioritization and bi-weekly overview to monitor progress on open referrals.
o Review daily weekly and monthly billable hour expectations with each BCBA.
9Implement Clinical Integrity for documentation to ensure employee competence.
o Review notes and treatment plans regarding clients and observe staff member's work.
o Complete integrity sheets on BCBA's to ensure the BCBA's are completing BT/RBT integrity data monthly.
o Address any people issues and determine whether it requires escalation to HR and take appropriate actionDiscuss with operations manager.
10Ensure effective utilization of personnel by overseeing staff.
o Monitor the knowledge and skill level of staff to identify any development and/or training needs and act to remedy them11Maintain a continuously updated plan to improve personnel deficiencies.
12Review staff ReThink entries to ensure correctness and accuracy:
o Each child has a Treatment Plan including discharge plans, Goal Plan and Score Sheets.
o Review client accounts for insurance authorizations and eligibility, and renew them bi-annually prior to expiration by sending the re-assessments to insurers for authorizations.
o Review schedules and check client accounts for Parent Training sessions and randomly review that, accurate notes are entered into ReThink, weekly.
o Ensure BCBAs and R/BTs enter correct session times to actual time worked to avoid billing issues when notified by billing.
o Ensure canceled sessions are noted in ReThink to avoid billing issues when notified.
13Maintain integrity of the Company's processes by establishing and implementing routines to manage performance, strategic goals and Company policy.
o Encourage 100% utilization.
o Evaluate client information and identify when updates are required.
o Monitor note completion process and maintain a zero violation policy.
14Review, analyze, and implement corrective action for the personnel on a daily, weekly and monthly basis by monitoring personnel benchmarks including but not limited to:
o Completion of daily notes.
o Decrease non-billable hours.
o Complete and review treatment plans.
o Compliance with 35 scheduled billable hours per BCBA.
15Maintain quality and prompt customer service.
o Enforce quality and customer service standards.
o Identify, investigate, resolve and record problems.
16Organize and conduct meetings with staff to accomplish office/team goals and resolve problems.
o Conduct weekly meeting with each BCBA to determine work schedule to target daily/weekly production goals.
o Meet with team members weekly along with Operation Manager to meet necessary supervision standards, review objectives and progress toward goals, implement new procedures, resolve concerns, and brainstorm.
17Implement the feedback received by results management and other key personnel regarding office indicators and personnel and integrate as performance goalsReview internal auditing results and take appropriate action to rectify violations by office/staff.
18Review issues identified by the internal billing team weekly and take appropriate action to rectify identified errors before billing locks for the week.
o Review service billing and non-service billing logs weekly.
o Ensure supervisory sessions have been completed and notes are entered into ReThink.
o Check R/BT notes for accuracy and correct methodology (SOAP), when requested.
19Must fill in for RBT/BT/BCBA when vacant or staff unavailable.
20Attend job fairs, conferences and marketing events, when necessary.
21Ensure personnel compliance with all HIPAA requirements and BACB Standards.
22Review and comprehend all regulations set forth by the client to ensure compliance (e.
g.
, HIPAA compliance on record keeping)BACB regulations.
Job Type:
Full Time Center, Hybrid
Benefits:
Medical InsuranceDental InsuranceVision InsuranceLife InsurancePaid Holidays (8 days)PTO 16 days Yr 2, (11 Yr 1)Voluntary STD, LTD, Accident, Cancer401K401K Match 6%CEU StipendREQUIRED EDUCATION & EXPERIENCEEducation1Master's Degree in a human service field such as Applied Behavior Analysis, Education, Psychology, Child Development or a related human services field2BCBA clinical license required3State license, if required4CPR certifiedExperience13-5 years clinical ABA therapy experience23 years clinical supervision experience33 years of management experience, multi-location experience preferred4Extensive knowledge of Behavior Plan creation, assessments (i.
e.
, ABLLS, VB-MAPP, Vineland, AFLS, PEAK), trend analysis, discrete trial training, errorless teaching strategies, and choral responding techniquesAbility to bend, kneel, crouch, and spend time on their feet.
Ability to lift items to 50 lbson occasion.
ABOUT USKaleidoscope ABA provides center based, community and home based Applied Behavioral Analysis (ABA) Therapy services to children and young adultsWe use evidence-based, best practice models to support and provide effective treatment to individuals with Autism Spectrum Disorder (ASD) as well as other behavioral and developmental disabilitiesOur team partners with family members to create individualized ABA treatment plans designed to meet the individual needs of each person we serve.
Kaleidoscope Family Solutions ABA, Incis an EEO employer.
Licenses:
BCBA Board Certified Behavior AnalystTitle:
Clinical Manager (BCBA)Class:
Clinical ManagerType:
PERMANENT ONLYRefNo.
:
-8BC:
Company:
Kaleidoscope ABAContract Contact:
Newark BCBA CareersOffice Email:
Office Phone:
877-ABA-0399Office Address:
924 Old Harmony Road, Newark, DE 19713About Us:
Responding to this post or registering on the KFSABA.
org website is for information transfer only and is not an application, employment offer or commitmentWhen and if opportunities are presented, you may accept or decline such opportunities at your sole discretionFurther steps are required to complete your registration with the Kaleidoscope Family Solutions ABA, Incdba Kaleidoscope ABAWe appreciate your interest in our agency and look forward to meeting with you.
Recommended Skills Administration Problem Solving Training Recruitment Performance Management Appointment Scheduling Estimated Salary: $20 to $28 per hour based on qualifications.
Newark, DE 19713Date Posted:
12/2/2023Category:
Center BasedEducation:
Master's DegreeKaleidoscope ABA is looking to hire a Clinical Manager who will assume responsibility for the supervision of their Clinic center(s) and the BCBAs, RBTs, and BTsThe Clinical Manager is responsible for the oversight of the delivery of direct care services in order to accomplish clinical oversight, managing staff; planning and evaluating staff work processesThe Clinical Manager is also responsible for maximizing utilizations by directing the activities of the assigned office locations/teams, providing high quality customer service, ensuring Clinical oversight, achieving budgeted hours, recruiting, and delivering service through a trained and motivated staff.
This position customarily and regularly exercises independent judgment and discretion in the execution of job responsibilitiesBelow find more Job Details and Responsibilities.
What do we offer Full-Time Clinicians:
Attractive Benefits Plan!Guaranteed salary regardless of client cancelationsHYBRID Remote Work ScheduleFull-Time Mon-Friday schedule; NO weekends or late nightsUp to $6000 annual incentive bonus (paid monthly)Small caseloadLaptop providedMedical, Dental, Vision Insurance8 Paid Holidays
16 PTO Days Yr 2, 11 Yr 1CEU stipendVoluntary Benefits STD, LTD, etc401K, 401K match
Responsibilities:
1Supervise assigned staff by providing leadership to maximize department efficiency by administering company personnel policies and procedures:
o Direct personnel activities of staff (hire, train, appraise, motivate, discipline, address complaints and resolve problems, leaves, work schedules and assignments, recommend termination as necessary etc) while maintaining employee relations.
o Educate staff in company processes; initiate, coordinate and enforce policies and procedures to accomplish team/office objectives and obtain staff results by communicating expectations.
o Evaluate effectiveness of staff; recommend and implement necessary changes.
o Document disciplinary and performance related counseling/coaching.
o Perform personnel reviews/evaluations.
2Ensure Incident Management per state is followed and completed as necessary.
3Maintain a case load of scheduled 25 billable hours.
4Administer assessments including but not limited to VB MAPP, Essentials for Living, Functional Assessments, and Functional Analysis'.
5Quality Management duties including updates to quality management plan and ensuring compliance with state regulations and guidelines.
6Maintain good employee relations by anticipating, communicating, documenting, and resolving issues and people problems.
7Responsible for maximizing market penetration for meeting budget goals:
o Develop and maintain a Business Plan sufficient to meet budgeted office/team goals.
o Obtain additional business through telephone and personal sales calls to prospective and active clients.
8Assign and distribute open referrals to staff; monitor status of client referrals/assessmentso Monitor recruiting efforts, direct and implement changes as needed to ensure timely filling of client needs.
o Conduct the daily prioritization and bi-weekly overview to monitor progress on open referrals.
o Review daily weekly and monthly billable hour expectations with each BCBA.
9Implement Clinical Integrity for documentation to ensure employee competence.
o Review notes and treatment plans regarding clients and observe staff member's work.
o Complete integrity sheets on BCBA's to ensure the BCBA's are completing BT/RBT integrity data monthly.
o Address any people issues and determine whether it requires escalation to HR and take appropriate actionDiscuss with operations manager.
10Ensure effective utilization of personnel by overseeing staff.
o Monitor the knowledge and skill level of staff to identify any development and/or training needs and act to remedy them11Maintain a continuously updated plan to improve personnel deficiencies.
12Review staff ReThink entries to ensure correctness and accuracy:
o Each child has a Treatment Plan including discharge plans, Goal Plan and Score Sheets.
o Review client accounts for insurance authorizations and eligibility, and renew them bi-annually prior to expiration by sending the re-assessments to insurers for authorizations.
o Review schedules and check client accounts for Parent Training sessions and randomly review that, accurate notes are entered into ReThink, weekly.
o Ensure BCBAs and R/BTs enter correct session times to actual time worked to avoid billing issues when notified by billing.
o Ensure canceled sessions are noted in ReThink to avoid billing issues when notified.
13Maintain integrity of the Company's processes by establishing and implementing routines to manage performance, strategic goals and Company policy.
o Encourage 100% utilization.
o Evaluate client information and identify when updates are required.
o Monitor note completion process and maintain a zero violation policy.
14Review, analyze, and implement corrective action for the personnel on a daily, weekly and monthly basis by monitoring personnel benchmarks including but not limited to:
o Completion of daily notes.
o Decrease non-billable hours.
o Complete and review treatment plans.
o Compliance with 35 scheduled billable hours per BCBA.
15Maintain quality and prompt customer service.
o Enforce quality and customer service standards.
o Identify, investigate, resolve and record problems.
16Organize and conduct meetings with staff to accomplish office/team goals and resolve problems.
o Conduct weekly meeting with each BCBA to determine work schedule to target daily/weekly production goals.
o Meet with team members weekly along with Operation Manager to meet necessary supervision standards, review objectives and progress toward goals, implement new procedures, resolve concerns, and brainstorm.
17Implement the feedback received by results management and other key personnel regarding office indicators and personnel and integrate as performance goalsReview internal auditing results and take appropriate action to rectify violations by office/staff.
18Review issues identified by the internal billing team weekly and take appropriate action to rectify identified errors before billing locks for the week.
o Review service billing and non-service billing logs weekly.
o Ensure supervisory sessions have been completed and notes are entered into ReThink.
o Check R/BT notes for accuracy and correct methodology (SOAP), when requested.
19Must fill in for RBT/BT/BCBA when vacant or staff unavailable.
20Attend job fairs, conferences and marketing events, when necessary.
21Ensure personnel compliance with all HIPAA requirements and BACB Standards.
22Review and comprehend all regulations set forth by the client to ensure compliance (e.
g.
, HIPAA compliance on record keeping)BACB regulations.
Job Type:
Full Time Center, Hybrid
Benefits:
Medical InsuranceDental InsuranceVision InsuranceLife InsurancePaid Holidays (8 days)PTO 16 days Yr 2, (11 Yr 1)Voluntary STD, LTD, Accident, Cancer401K401K Match 6%CEU StipendREQUIRED EDUCATION & EXPERIENCEEducation1Master's Degree in a human service field such as Applied Behavior Analysis, Education, Psychology, Child Development or a related human services field2BCBA clinical license required3State license, if required4CPR certifiedExperience13-5 years clinical ABA therapy experience23 years clinical supervision experience33 years of management experience, multi-location experience preferred4Extensive knowledge of Behavior Plan creation, assessments (i.
e.
, ABLLS, VB-MAPP, Vineland, AFLS, PEAK), trend analysis, discrete trial training, errorless teaching strategies, and choral responding techniquesAbility to bend, kneel, crouch, and spend time on their feet.
Ability to lift items to 50 lbson occasion.
ABOUT USKaleidoscope ABA provides center based, community and home based Applied Behavioral Analysis (ABA) Therapy services to children and young adultsWe use evidence-based, best practice models to support and provide effective treatment to individuals with Autism Spectrum Disorder (ASD) as well as other behavioral and developmental disabilitiesOur team partners with family members to create individualized ABA treatment plans designed to meet the individual needs of each person we serve.
Kaleidoscope Family Solutions ABA, Incis an EEO employer.
Licenses:
BCBA Board Certified Behavior AnalystTitle:
Clinical Manager (BCBA)Class:
Clinical ManagerType:
PERMANENT ONLYRefNo.
:
-8BC:
Company:
Kaleidoscope ABAContract Contact:
Newark BCBA CareersOffice Email:
Office Phone:
877-ABA-0399Office Address:
924 Old Harmony Road, Newark, DE 19713About Us:
Responding to this post or registering on the KFSABA.
org website is for information transfer only and is not an application, employment offer or commitmentWhen and if opportunities are presented, you may accept or decline such opportunities at your sole discretionFurther steps are required to complete your registration with the Kaleidoscope Family Solutions ABA, Incdba Kaleidoscope ABAWe appreciate your interest in our agency and look forward to meeting with you.
Recommended Skills Administration Problem Solving Training Recruitment Performance Management Appointment Scheduling Estimated Salary: $20 to $28 per hour based on qualifications.
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