Full Time Customer Service Representative - Bilingual is a Plus!
Next Wave is a fast-growing firm taking over the Newark area
Responsibilities:
Consistently delivers a remarkable customer service experienceResponsible for improving customer retention using strategic programs, services, and excellent communicationWorks extensively with the customer to provide timely solutions including order entry, order follow-up, shipment tracking, order updates, etcAccepts coaching and takes action to improve performanceCombines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutionsShares relevant customer feedback with sales partners to form new strategies and resolve issuesQuickly captures customer's needs and seamlessly provides delivery options that meet those needsProactively looks for opportunities to drive sales growth by identifying new leadsProvide a personalized approach that shows customers we can help, regardless of their need.
Recommended Skills Customer Service Operate Cash Register Retention Management Promote Customer Loyalty Plan Clerical Works Attentive Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Consistently delivers a remarkable customer service experienceResponsible for improving customer retention using strategic programs, services, and excellent communicationWorks extensively with the customer to provide timely solutions including order entry, order follow-up, shipment tracking, order updates, etcAccepts coaching and takes action to improve performanceCombines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutionsShares relevant customer feedback with sales partners to form new strategies and resolve issuesQuickly captures customer's needs and seamlessly provides delivery options that meet those needsProactively looks for opportunities to drive sales growth by identifying new leadsProvide a personalized approach that shows customers we can help, regardless of their need.
Recommended Skills Customer Service Operate Cash Register Retention Management Promote Customer Loyalty Plan Clerical Works Attentive Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
