Tier II Technical Support
PCS, LLC PCS, LLC Newark, DE Newark, DE Full-time Full-time $65,000 - $90,000 a year $65,000 - $90,000 a year About us PCS, LLC is one of the fastest growing TECHNOLOGY_INFORMATION MSPs in the region.
We are professional, agile, fast-paced and our goal is to To be the best MSP on the planet.
.
Our work environment includes:
Modern office setting Growth opportunities Regular social events Team culture Positive workforce environment We're looking for a genuinely enthusiastic Senior Technical Support professional to join our growing team.
The ideal candidate will have prior experience working in a fast-paced, deadline-driven environment and feel comfortable troubleshooting technical issues over the phone.
We are interested in hiring a Senior Technical Support Representative who values teamwork, is naturally curious and detail-oriented, and is responsive to customer needs and concerns
Responsibilities:
Provide level II/III technical support for hardware/software related issues to our clients Installs, administers and troubleshoots software applications.
Capable or troubleshooting network VLANs, firewalls, and wireless networks Has exposure to Server 2012, 2016, 2019 Working knowledge of Office365 administration Familar with troubleshooting DNS, DHCP, AD, and Group Policy Issues Able to provide outstanding customer service to our clients Job Type:
Full-time Pay:
$65,000.
00 - $90,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule:
8 hour shift Supplemental pay types:
Commission pay Ability to commute/relocate:
Newark, DE 19702:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are professional, agile, fast-paced and our goal is to To be the best MSP on the planet.
.
Our work environment includes:
Modern office setting Growth opportunities Regular social events Team culture Positive workforce environment We're looking for a genuinely enthusiastic Senior Technical Support professional to join our growing team.
The ideal candidate will have prior experience working in a fast-paced, deadline-driven environment and feel comfortable troubleshooting technical issues over the phone.
We are interested in hiring a Senior Technical Support Representative who values teamwork, is naturally curious and detail-oriented, and is responsive to customer needs and concerns
Responsibilities:
Provide level II/III technical support for hardware/software related issues to our clients Installs, administers and troubleshoots software applications.
Capable or troubleshooting network VLANs, firewalls, and wireless networks Has exposure to Server 2012, 2016, 2019 Working knowledge of Office365 administration Familar with troubleshooting DNS, DHCP, AD, and Group Policy Issues Able to provide outstanding customer service to our clients Job Type:
Full-time Pay:
$65,000.
00 - $90,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule:
8 hour shift Supplemental pay types:
Commission pay Ability to commute/relocate:
Newark, DE 19702:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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